Article

Broadband Consumer Labels

LFT Fiber provides Broadband Consumer Labels to ensure that you, as a customer, have access to transparent and standardized information about our internet services.

Understanding Broadband Consumer Labels

In compliance with the Federal Communications Commission (FCC) requirements, LFT Fiber provides Broadband Consumer Labels to ensure that you, as a customer, have access to transparent and standardized information about our internet services. These labels are part of the FCC’s effort to help consumers make informed decisions when selecting broadband plans by clearly outlining important details about service offerings.

In addition to the detailed labels, each plan is included in a machine-readable link, which allows third-party tools to easily access and analyze the data. You can find the machine-readable version of our Broadband Consumer Labels here.

The Broadband Consumer Labels include:

  • Service Speed: The FCC mandates that providers disclose typical download and upload speeds. This helps you select the right plan for your needs, whether you're working from home, streaming content, or gaming online.
  • Data Allowance: If a plan has a data cap, it will be clearly stated. At LFT Fiber, many of our plans offer unlimited data, which will be reflected in our labels.
  • Pricing: The FCC requires providers to present all costs, including monthly fees, equipment rentals, and any potential additional charges. This gives you a full understanding of what you’ll be paying.
  • Network Performance: Important performance metrics like latency and packet loss are also included to give you insight into the quality and consistency of your connection, which is especially important for activities like video conferencing and online gaming.
  • Network Management Policies: Information about any network management practices, such as throttling, data prioritization, or congestion management, will be disclosed to comply with FCC regulations.

These labels ensure that all service providers are transparent and that you can easily compare services across different companies. At LFT Fiber, we’re proud to meet and exceed the FCC’s requirements, offering you a clear, accurate view of the services you receive.

For more details or to view the Broadband Consumer Labels for each plan, feel free to contact our local customer service team, who is always ready to assist you.

Residential

Business

Related Resources

From user guides to step-by-step how-to articles, find everything you need to stay connected and in control.

read more
read more
Policies & Legal
Business
Business Subscriber Agreement

Business Subscriber Agreement between you and LFT Fiber under which you agree to use and we agree to provide LFT Fiber services.

read more
Policies & Legal
Television
FCC Resources, Records and Links

Find FCC policies, including FCC Public File, EEO Records, closed captioning information, and emergency alert system information.

read more
Internet
Business
How Fiber Works
Why Your Business Should Care About Symmetrical Internet Speeds

Discover how symmetrical internet speeds from LFT Fiber boost upload speed, support video calls, cloud backups, and power businesses across Acadiana.

PDF
Form
Article
User Guide