Article
User Guide

connecTV Supported Devices

connecTV only supports and tests devices on the newest OS and the previous OS version.

Because Fire TV Stick (2nd Gen) is a supported device and runs Fire OS 5, bugs reported on Fire TV devices not listed below will be evaluated on a case-by-case basis.

Managed Android TV Set-Top Boxes

Android TV OS 11 and 12

Evolution Digital

  • Force 1 (Android TV 11 and 12)
  • Fuse 4K (Android TV 12)

Features

  • Google-certified Operator Tier with custom launcher
  • Netflix and Amazon Prime certified
  • Custom TiVo remote with numeric buttons, channel buttons, menu shortcuts, Netflix, Voice, TV Power, and TV Volume

DRM: Widevine

Apple Devices

iPhone (iOS 14+)

  • SE (Gen 1, Gen 2)
  • 8, 8 Plus
  • X, XR, XS, XS Max
  • 11 Pro, 11 Pro Max
  • 12 mini, 12, 12 Pro, 12 Pro Max
  • 13, 13 mini, 13 Pro, 13 Pro Max
  • 14, 14 Plus, 14 Pro, 14 Pro Max
  • 15, 15 Plus, 15 Pro, 15 Pro Max
  • 16, 16 Plus, 16 Pro, 16 Pro Max

iPad (iPadOS 14+)

  • iPad Air 2
  • iPad mini 4
  • iPad Gen 5
  • iPad M2
  • iPad Pro 9.7", 10.5", 11" (Gen 1–4)
  • iPad Pro 12.9" (Gen 1–6)
  • iPad Pro 11" (M4)

DRM: FairPlay

Android Phones and Tablets (Android 11+)

Tested Devices

Google

  • Pixel 3, 3 XL, 3a, 3a XL
  • Pixel 4, 4 XL, 4a
  • Pixel Slate

Samsung

  • Galaxy S9, S9+
  • Galaxy S10e, S10, S10+
  • Note 9, Note 10, Note 10+
  • Tab S5e, Tab S6

Supported but Not Tested

Google

  • Pixel 4a 5G
  • Pixel 5

Samsung

  • Galaxy Z Fold2 5G
  • Galaxy Z Flip
  • Note 20 Ultra 5G
  • Tab S6 5G
  • Tab S7+
  • S21, S21+, S21 Ultra (5G)

Other

  • Sony Xperia 5 II
  • LG Q7 Plus, LG Wing 5G
  • OnePlus 8, 8T, 8 Pro, Nord N10 5G, Nord N100

DRM: Widevine

Streaming Sticks

Amazon Fire TV (Fire OS 5+)

  • Fire TV Stick 4K (1st Gen, 2018)
  • Fire TV Stick (3rd Gen, 2020)
  • Fire TV Stick Lite (2020)
  • Fire TV Stick 4K Max (2021)
  • Fire TV Stick 4K (2nd Gen, 2023)
  • Fire TV Stick Lite (2nd Gen, 2023)

Support ending Dec 31, 2025

  • Fire TV Stick (2nd Gen, 2016)
  • Amazon Fire TV Pendant (Gen 3, 2017)

Android TV (OS 9+)

  • TiVo Stream 4K
  • Chromecast with Google TV (2020)
    • Google Cast not supported

Roku

  • Roku devices are currently unsupported

Amazon Fire TV (Vega OS)

  • All Vega OS devices are unsupported
  • TiVo is investigating future support

DRM: Widevine

Retail Streaming Set-Top Boxes

Apple TV (tvOS 14+)

  • Apple TV (A1625)
  • Apple TV 4K (A1842)
  • Apple TV 4K (A2169)

Known Issue

  • Inconsistent D-Pad behavior on new remote
  • Fix planned in a future client update

DRM: FairPlay

Support Ending Dates

  • Dec 31, 2025
    • Ematic Jetstream AGT418 (OS 9+)
  • Jun 30, 2026
    • Amazon Fire TV Cube (Gen 1)
    • Xiaomi Mi TV Stick (2020)
    • Xiaomi Mi Box (2016)
    • Xiaomi Mi Box S 4K HDR (2018)
    • Nvidia Shield TV (2017, 2019)
    • Nvidia Shield TV Pro (2017, 2019)
  • Dec 31, 2026
    • Amazon Fire TV Cube (Gen 2)

OEM Android Operator Tier Set-Top Boxes

Android OS 9+

  • ARRIS VIP6102W
  • Evolution Digital EVO Pro (OS 10+)

Support Ending

  • Dec 31, 2025: KAON KSTB2020
  • Jun 30, 2026: AMINO AMIGO 7X V2

No other STBs are validated or tested.

DRM: Widevine

TVs

Smart Soundbars

Amazon Fire TV (OS 6+)

  • Anker Nebula D3000 (2019)

Supported but Not Tested

  • Android TV soundbars
  • JBL Link Bar
  • Roku devices (unsupported)

DRM: Widevine

Smart TVs

Supported with Limited Testing

Amazon Fire TV Omni 4K Series (2021+)

  • 4K43M600A (validated)
  • 4K50M600A
  • 4K55M600A
  • 4K65M600A
  • 4K75M600A

Supported but Not Tested

Amazon Fire TV 4-Series (2021)

  • Models ending in N400A

Fire TV Edition (OS 5+)

  • Element (2017 4K AFTRS)
  • Insignia
    • 2018 HD: NS-24DF310NA19
    • 2018 4K: NS-43DF710NA19, NS-50DF710NA19, NS-55DF710NA19
    • 2020 4K: NS-43DF710NA21
  • Toshiba
    • 2018: 32LF221U19
    • 2018/19: 43LF621U19, 55LF621U19, 43LF711U20
    • 2020: 50LF621U21

Android TV (OS 8+)

  • Sony: Z, A, X series listed
  • Sharp: XU, UA, AL, UE, LE series
  • Philips: 5000, 5704
  • Hisense: H55, H65, H8, H9, H6570, H6590

Note

  • Some Hisense Google TV and TCL Fire OS TVs may experience freezing or stuttering. Investigation ongoing.

Samsung Smart TV

  • Tizen OS 5.0+
  • 2021 models and newer

LG Smart TV

  • webOS 4.5+
  • 2021 models and newer

Amazon Fire TV (Vega OS)

  • All Vega OS Smart TVs unsupported
  • TiVo investigating support

Support Ending Jun 30, 2026

  • Any Android TV Smart TV running OS 10 or older

DRM: Widevine

Game Consoles

There are no plans to support gaming consoles.

Web Browsers

Supported Browsers

Google

  • Chrome 89+

Mozilla

  • Firefox 87+

Microsoft

  • Edge 89+

DRM: Widevine

Apple

  • Safari 13+

DRM: FairPlay

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