Welcome.
Welcome to the ExecCONNECT Quick Start Guide from LFT Fiber. This guide is designed to get you up and running quickly and efficiently.
Welcome to ExecCONNECT from LUS Fiber! This guide is intended to get you up-and-running for the basic features associated with the product.
As always, you can contact our local customer service team at (337) 99-FIBER (993-4237) and we will be happy to assist you.
ExecCONNECT is the web portal used to configure the features on your new phone system. With ExecCONNECT, you can:
- View missed calls
- Listen to voicemail messages
- Manage your contacts
- Set-up rules to route your calls
- And many others
To get started, go to the login page at:
https://www.google.com/search?q=http://voicemail.lusfiber.net
Use your 10 digit phone number as your user name and 1234 as the default password. Once you login in, see page 9 to create a new password.
Please note that this Guide is representative and may vary from your individual ExecCONNECT screen.
Getting Oriented
Once you are logged in, you will be on the main ExecCONNECT screen:
- Dashboard - View most common functions
- Messages and calls - Access call history
- Contacts - Store and retrieve contact information
- Call manager - Manage your incoming calls
- Apps - Add any available applications to your service
- Settings - Change your call settings
Dashboard
ExecCONNECT dashboard is the main screen for the portal. On it, you can view things such as recent calls, messages, contacts, and customized settings.
Messages and Calls
The messages and calls tab displays all the recent call activity you have had. Here you can retrieve voicemails and view calls based on whether they were missed, answered, dialed, or deleted. Click on one of the sub-tabs to get more detail.
Click the arrow button next to the caller's name to listen to a voicemail. Note that you can listen to your voicemails in any order. Once the player's window is open - you will have the option to save or delete the message either on the player screen or main screen.
Click the 'New voicemail' button at the bottom of the page to record and leave a voicemail as a memo (note - your computer requires a microphone).
Click the arrow icon at the end of the line to delete, mark as heard (or) new, forward as email, or forward as voicemail.
From the missed, dialed, and received tabs, you can click on the name and either call them, add them to your contacts, or jump to the caller's existing contact information.
Contacts
The contacts tab enables you to manage all of your contact information. Within it, you can create new contacts (using recent call information like a missed call, or create a new one from scratch), create groups of contacts, or import/export your contacts.
The fastest way to add your contacts is to import them from your email program. If you're using Microsoft Outlook, here's how:
- Open Outlook and go to the 'File' tab - then 'Import and export'
- A new window should appear
- Select export to file - click next
- Select comma separated values from the list - click next
- Select contacts from the folder tree - click next
- Save exported file as 'Outlook contacts' - click next (Be sure to save in a place you can remember like the desktop or my documents)
- Go back to the ExecCONNECT contacts tab
- Click the import button
- Click the browse button to find the 'Outlook contacts' file
- Click import
- Your contacts are now in ExecCONNECT!
Call Manager
The call manager tab is where you view or change the calling rules you have in place.
Summary provides a quick view of your call manager settings. Calls that you receive will be processed according to the following rules. All calls will ring your phone.
Forwarding enables you to route calls to a 2nd number (like a home or mobile number). To set up, choose how you'd like to answer or busy calls to be handled. If you do not set up, calls will be sent to voicemail. Forward calls immediately. Forward calls to: Other
Screening enables you to block certain numbers. Two options may be available: Selective rejection allows you to enter a list of numbers that will be blocked; Anonymous rejection blocks all anonymous calls (for instance, many telemarketers and prepaid cellphones will display anonymously).
Apps/Settings
Apps allows you to access various applications to your phone service. At this time, ExecCONNECT assistant is the only application available for download, but there may be more in the future. Once you get more comfortable with ExecCONNECT, we recommend you download ExecCONNECT assistant.
The settings tab contains most of your personal and call handling preferences.
Settings
To change your password and/or PIN, click on the Security tab.
The Preferences tab allows you to make additional changes in call forwarding and callerID Preferences.
The Messaging tab enables you to receive a notification of a voicemail as an email, manage mailbox settings, customize how you are notified of a voicemail, configure greetings, and more. From Greetings, you can personalize your voicemail greeting by recording an announcement(a microphone is required).
The Phones tab enables you to configure your phone according to your preferences. Once youconfigure your phone, you should not need to use this tab frequently.
LFT Fiber All Business Customer Service & Office
1875 W. Pinhook Road99-FIBER (993-4237) | LFTfiber.com
LFT Fiber ExecCONNECT Quick Start Guide 12Customer service 99-FIBER (993-4237)