Television User Guide

Watch what 100% fiber-optic television can do for your home entertainment.

Welcome to television service from LFT Fiber.  With the easy-to-read programming guide and easy-to-use menu and navigation screens, watching TV just got better.  Every LFT Fiber Digital Receiver is HD ready so you can enjoy the clearest picture and the brightest colors with your HD television.  And with Whole Home DVR you can pause, rewind and play live TV.  You can even record all your favorite shows (up to 3 at one time!) and watch them when you want, where you want.  The Whole Home DVR gives you the freedom to access your recordings from any TV in your house with an LFT Fiber Digital Receiver.

Keys to Controlling Your LFT Fiber Television Service

Note: The MXV3 IR remote control is similar to the MXV4 IR; the MXV3 IR does not have the PRISM function.

Get to Know Your LFT Fiber HD and HD/DVR Receiver

LFT Fiber supports three types of HD Receivers, the Motorola VIP1200, the Arris VIP2102, and the Pace IPH8000; and three types of Whole Home DVR Receivers, the Motorola VIP1216, the Arris VIP2262, and the Pace IPH8010.  The receivers must be handled much in the same way as a computer to reduce potential for damage.

Position it in an open space to allow airflow around the box.  

Do not place the box in an enclosed entertainment unit or cabinet.  

Do not place the box on a soft surface such as a rug, sofa, bed or other similar surface.  

The Digital Receiver should not be next to an external heat source that could raise the temperature of the box.  Connection into a surge protector along with your other audio/video equipment is highly recommended.

Front Panel VIP1216

The Moto VIP1216 and the Moto VIP1200 have identical front-panel controls and lights; only the size varies.

1. Power - Powers on and off the Digital Receiver. When held for more than 5 seconds the Digital Receiver is restarted. Green light indicates that the power is on.
2. USB Port - Not supported at this time, reserved for future use.
3. Link LED - Green light indicates data or programming stream is being received.
4. HD LED - Blue light indicates the Digital Receiver is in high definition (HD) mode (720p or 1080i).
5. Record - Red light indicates program recording. *NOTE: This feature is used with Whole Home DVR service only.
6. Menu - Activates the on-screen menu.
7. Directional Keys - Allows you to change channels and navigate through the guide and menu.
8. OK - Confirms channels or menu options.

Rear Panel VIP1216

The Moto VIP1216 and the Moto VIP1200 have identical rear-panel controls and lights; only the size varies.

1. To Wall (Video In) - Coax input for home video network.
2. HDMI - Input for high definition TV or home theater receiver with HDMI connections. (Note: LFT Fiber does not support HDMI connections)
3. Network - Ethernet port.
4. Y PB PR - Components to connect video output to an HDTV.
5. S-Video - Video output for VCR or TV with S-Video connections.
6. Optical - S/PDIF audio output to a digital home theater receiver.
7. Video Out - RCA output to connect to TV, VCR, DVD recorder or other device.
8. Audio Out L and R - Left and Right RCA stereo audio output.
9. To TV (Video Out) - Coax output for TV or VCR.
10. USB - Not currently supported, reserved for future use.
11. Power +12V DC - DC power adaptor connection.

Front Panel Arris VIP2262 V2

Note: The Arris VIP2262 V2 and the Arris VIP2102 have identical front-panel controls and lights; only the form factor varies.

1. Power - Powers on and off the Digital Receiver. When held for more than 5 seconds the digital receiver is restarted. Green light indicates that the power is on.
2. USB Port - Not supported at this time, reserved for future use.
3. Link LED - Green light indicates data or programming stream is being received.
4. HD LED - Blue light indicates the Digital Receiver is in high definition (HD) mode (720p or 1080i).
5. Record - Red light indicates program recording. *NOTE: This feature is used with Whole Home DVR service only.
6. Menu - Activates the on-screen menu.
7. Directional Keys - Allows you to change channels and navigate through the guide and menu.
8. OK - Confirms channels or menu options.

Rear Panel Arris VIP2262 V2

Note: The Arris VIP2262 V2 and the Arris VIP2102 have identical rear-panel connections; only the form factor varies.

1. To Wall (Video In) - Coax input for home video network. (Labelled HPNA on diagram)
2. Network - Ethernet port.
3. Y PB PR - Components to connect video output to an HDTV.
4. Video Out - RCA output to connect to TV, VCR, DVD recorder or other device.
5. Audio Out L and R - Left and Right RCA stereo audio output.
6. Optical - S/PDIF audio output to a digital home theater receiver.
7. HDMI - Input for high definition TV or home theater receiver with HDMI connections. (Note: LFT Fiber does not support HDMI connections)
8. Power - Power adaptor connection.

Front Panel Pace IPH8010

Note: The Pace IPH8010 and the Pace IPH8000 have identical front-panel controls and lights; only the form factor varies.

1. Power - Powers on and off the Digital Receiver. When held for more than 5 seconds the digital receiver is restarted. Green light indicates that the power is on.
2. USB Port - Not supported at this time, reserved for future use.
3. Link LED - Green light indicates data or programming stream is being received.
4. HD LED - Blue light indicates the Digital Receiver is in high definition (HD) mode (720p or 1080i).
5. Record - Red light indicates program recording. *NOTE: This feature is used with Whole Home DVR service only.
6. Menu - Activates the on-screen menu.
7. Directional Keys - Allows you to change channels and navigate through the guide and menu.
8. OK - Confirms channels or menu options.

Rear Panel Pace IPH8010

Note: The Pace IPH8010 and the Pace IPH8000 have different rear-panel connections; see next page for IPH8000 connections.

1. To Wall (Video In) - Coax input for home video network.
2. Network - Ethernet port.
3. Video Out - RCA output to connect to TV, VCR, DVD recorder or other device.
4. Audio Out L and R - Left and Right RCA stereo audio output.
5. Y PB PR - Components to connect video output to an HDTV.
6. To TV (Video Out) - Coax input for home video network.
7. Optical - S/PDIF audio output to a digital home theater receiver.
8. HDMI - Input for high definition TV or home theater receiver with HDMI connections. (Note: LFT Fiber does not support HDMI connections)
9. Power - Power adaptor connection.

Rear Panel Pace IPH8000

Note: The Pace IPH8010 and the Pace IPH8000 have different rear-panel connections; see previous page for IPH8010 connections.

1. To Wall (Video In) - Coax input for home video network.
2. Network - Ethernet port.
3. Y PB PR - Components to connect video output to an HDTV.
4. Video Out - RCA output to connect to TV, VCR, DVD recorder or other device.
5. Audio Out L and R - Left and Right RCA stereo audio output.
6. Optical - S/PDIF audio output to a digital home theater receiver.
7. HDMI - Input for high definition TV or home theater receiver with HDMI connections. (Note: LFT Fiber does not support HDMI connections)
8. Power - Power adaptor connection.

Control Up to Four Devices with Your Remote

At the time of your installation your remote was programmed to control your TV and Digital Receiver. Your remote can also control up to two other devices like a DVD player, stereo receiver or home theater system.

Assign Devices to the Mode Buttons

1. Turn on the device you would like to program into your remote.
2. Aim the remote at the device, and press and hold SETUP until a mode key (TV, DVD, AUX) blinks twice.
3. Press the mode key for the device you wish to set up (TV, DVD, AUX). The selected mode key will stay lit.
4. Press and hold the OK key (OK). Continue aiming the remote at the device.
5. Release the OK key (OK) when your device turns off.
6. Repeat for any other devices. Now you can operate multiple devices with one remote by using your mode buttons.

Control the Volume

At the time of your installation your remote was programmed to control your LFT Fiber Digital Receiver and your TV. This includes the VOLUME + and MUTE buttons.

To assign the volume controls to any other device follow the instructions below.

1. Press and hold SETUP until a mode key (TV DVD, AUX) blinks twice.
2. Press the VOLUME + key.
3. Press the mode key (TV DVD, AUX) that corresponds to the device you use for volume controls. If successful, the mode key will blink twice.
4. If you want VOLUME + and MUTE buttons to control all devices depending on the active mode, press and hold setup until a mode key blinks twice, then press the mute key. If successful, the mode key (TV DVD, AUX) will blink four times.

Control Channel Selection

Channel control buttons like CH/PG and LAST are programmed to affect your Digital Receiver.  If you would like to assign channel controls to any or all of the devices assigned to your remote, follow the instructions below.

1. Press and hold SETUP until a mode key (TV, DVD, AUX) blinks twice.
2. Press the TV/Video key (TV/VIDEO).
3. Press the mode key (DVD, AUX) that corresponds to the device you use for volume controls. If successful, the mode key will blink twice.
4. If you want the channel buttons to control all devices depending on the active mode, press and hold SETUP until a mode key blinks twice, press the TV/Video key (TV/VIDEO), then the EXIT key. If successful, the mode key will blink four times.

Start with the Basics

Turn Your TV On or Off

To begin your new television viewing experience, you must first turn on your television set.

1. Press the STB button on your remote control.
2. Press the POWER button on your remote control, this will power on your TV and Digital Receiver simultaneously.
   • Your install technician programmed your LFT Fiber remote control so that you can control your television set. If you need to reprogram your remote control at any time, visit lftfiber.com for a list of television codes or call 99-FIBER (993-4237).

Change the Channel

Your new LFT Fiber Television service offers a great new Instant Channel Change feature.  You'll notice immediately how fast you can channel surf in order to find something to watch.  The Instant Channel Change feature is ONLY available with LFT Fiber.

• Press + or - on the CH/PG button to move up or down one channel.
• Press and hold + or - on the CH/PG button to scroll continuously up or down through channels.
• Enter a specific channel number on the remote keypad to go directly to that channel.
• Press LAST on your remote control to return to the last channel you were watching.

Browse with Picture-In-Picture (PIP)

See what else is playing without leaving your current program. LFT Fiber Television service gives you the ability to flip through current programs and actually see what's on without leaving the program you are watching with convenient Picture-In-Picture (PIP) Browse.

• Press the up or down arrow keys (Up Arrow/Down Arrow) to view current programs on channels above or below the channel you are watching.
• Press the right arrow key (Right Arrow) to find out what programs are scheduled to play in the future.
• Press INFO at any time for information about the program listed in the PIP Browser.
• Press OK to change the channel to the one you see in the PIP Browser. (If the program you select is not currently playing, then you will see the PROGRAM INFO screen.)

Access and Navigate the Onscreen Menus

LFT Fiber Television offers you more. The onscreen menus are easy-to-use and a breeze to navigate with your remote control.

• Use the left and right arrow keys (Left Arrow/Right Arrow) to select items on any horizontal menu that appears at the top of any LFT Fiber TV screen.
• Use the up and down arrow keys (Up Arrow/Down Arrow) to select items on any vertical menu that appears when you highlight an item in the top menu navigation. Continued
• Press OK to select your highlighted item.
• Press BACK (BACK) to go back to the last menu screen you were viewing.
• Press EXIT or EXIT TO TV at anytime to return to TV viewing.

The Menu Button

The MENU button on your remote control will give you access to all of the great features your LFT Fiber TV service has to offer including enhanced search, channel favorites, parental controls, Video on Demand and more.  Note: Step-by-step instructions on all of the features listed in this section can be found throughout this guide.

1. Press MENU on your remote control. The MAIN MENU screen appears.
2. Use the left and right arrow keys (Left Arrow/Right Arrow) to select a heading in the MAIN MENU.
   • Select LIVE TV to access the guide, your favorite channels or the enhanced search feature. See pages 14-16 for more information.
   • Select RECORDED TV to access all programs you have recorded with your Whole Home DVR service. See page 23 for more information.
   • Select VIDEO ON DEMAND to access the Video on Demand Free Connection, new releases or to access movies that you have already rented. See page 21 for more information.
   • Select EXTRAS to access LFT Fiber Applications on Demand.
   • Select SETTINGS to customize your program guide, manage your parental controls, set the viewing aspect ratio for your TV and more. See pages 12-18 for more information.
3. Use the down arrow key (Down Arrow) to select any of the options on the drop-down menus that appear under your selected menu heading.
4. Press OK to open selected screens.

The Info Button

The INFO button gives you more information about current and future programming.  Press this button anytime you would like more information on a selected program.  You can also schedule a recording from any PROGRAM INFO screen.

Get Info About The Program You're¹ Watching

1. Press the INFO button on your remote. The PROGRAM INFO screen appears with a brief description of the program including the run time.
2. Press the right arrow key (Right Arrow) to access information on the cast and crew.
3. Press the down arrow key (Down Arrow) to record the program one time or to set up a series recording. Press OK to select the desired action. See page 24 for more information.
4. Press EXIT (EXIT) or EXIT TO TV to return to the program you were watching.

Get Info About A Future Program

1. Press GUIDE on your remote. See page 14 for more information.
2. Press the right arrow key (Right Arrow) to highlight a program that is not currently on.
3. Press INFO to view details about the highlighted program and to schedule a one-time or series recording. Note: You can also get more information on any program in your results list when using the search feature.

Customize Your TV Screen for HD

Change Your Screen Aspect Ratio for Widescreen or HDTV

Aspect ratio is the relationship of the screen's width to its depth.  Standard TVs have a 4:3 aspect ratio; widescreen and HDTVs have a 16:9 ratio.

1. Press MENU.
2. Press the right arrow key (Right Arrow) to navigate to the SETTINGS menu. Use the down arrow key (Down Arrow) to select Television and press OK.
3. Press the down arrow key (Down Arrow) to select the Screen Aspect Ratio and High Definition screen and press OK.
4. Use the up and down arrow keys (Up Arrow/Down Arrow) to select from:
   • 4:3 standard definition
   • Widescreen standard definition
   • 720p high definition or 1080i high definition, depending on your TV
5. Press OK. The system may ask to run a test to ensure that your desired setting is applied to your TV. Use the arrow keys to continue and press OK again.

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Use Zoom to Adjust the Aspect Ratio

This feature will allow you to easily adjust the aspect ratio on your TV.  In order to activate the Zoom feature, set your aspect ratio to 720p or 1080i.  If you watch non-HD (standard definition) programming in widescreen mode on a widescreen HDTV, black bars will appear on the sides of the program.  To remove or minimize the bars, follow the steps below using the remote.

1. Press ENTER to access the viewing options menu.
2. Use the down arrow key (Down Arrow) to select aspect ratio and press OK.
3. Use the down arrow key (Down Arrow) to select your desired setting.
   • Normal: displays the normal image
   • Zoom 1 to 3: increase the zoom
   • Stretch: expands the image to fill the screen (may cause distortion of picture)
4. Press OK to save your selection.

Zoom will affect all channels, not just the one you've changed the setting on.

Note: Some movies will still have black borders above and below the image, even on a 16:9 HDTV. Movies appearing this way are filmed with an aspect ratio of 21:9. These movies are called Cinemascope movies.

Find What You Want to Watch and Choose Favorites

LFT Fiber Television service offers you several ways to find what you want to watch so that you never miss a program.  You can even create a Program Guide with just your favorite channels so you only see the channels you are interested in.

Use the Interactive Program Guide

1. Press the GUIDE button to display the Interactive Program Guide.
   • Use the Arrow Keys to scroll through current and future programming options.
   • Use CH/PG to scroll through a page at a time.
   • Use FF/REW (FF/REW) to skip ahead / back 24 hours at a time. Your LFT Fiber Interactive Program Guide will allow you to view programming information up to 14 days in the future.
2. Highlight a program to view more information. a.  Press OK to view the program if it is currently on. If your selected program is not currently on, then a PROGRAM INFO screen will appear. b.  Press INFO to see more viewing options and additional program information like cast and crew. c.  Press the RECORD (RECORD) button once to record the program. Press the RECORD button twice to record the series. See page 24 for more information on recording. d.  Press GUIDE to exit the Interactive Program Guide and resume your viewing.

Set Up Your Favorites List for the First Time

1. Press MENU to access the MAIN MENU screen. Select LIVE TV, and then use the down arrow key (Down Arrow) to highlight FAVORITES, and then press OK.
2. Select SET UP FAVORITES list and press OK. A list of available channels will appear onscreen.
3. Use the up and down arrow keys (Up Arrow/Down Arrow) to select your favorite channels.
   • To add a channel to your list, press OK. A check mark will appear to identify the channel you selected. Press OK again to remove the check mark or to deselect the channel.
   • To remove all selected channels, use the left arrow key (Left Arrow) to highlight UNCHECK ALL and press OK.
   • To see only the channels you have selected for your favorites list, select VIEW CHECKED and press OK.
4. Select SAVE and press OK once you are finished selecting all of your favorite channels.
5. Press MENU on your remote to view your customized favorites guide. Select LIVE TV, then FAVORITES and press OK or press A on your remote control for quick access to your favorites list.

Edit Your Favorites List

Once your FAVORITES list is set up, follow the steps below to add or remove a channel.

1. Press the MENU button.
2. Use the right arrow key (Right Arrow) to navigate to SETTINGS.
3. Use the down arrow key (Down Arrow) to select TELEVISION. Press OK.
4. Use the down arrow key (Down Arrow) to navigate to SET UP FAVORITES. Press OK.
5. Use the up and down arrow keys (Up Arrow/Down Arrow) to select or deselect the channels you would like to appear on your FAVORITES list.
6. Select SAVE and press OK once you are finished editing your FAVORITES list.

Find Programs Using Search

1. Press MENU on your remote. Select LIVE TV, then SEARCH and Press OK.
2. Use the Arrow Keys to select a letter on the onscreen keyboard and press OK. Continue until you have entered your search term.

Note: To enter a number, select the 123 button and Press OK. This will bring up a number keypad. Select the ABC button and Press OK to return to the regular keyboard.

3. The results of your search will appear as you type. The more letters you type, the more defined your results will be.
4. Use the right arrow key (Right Arrow) to navigate to your results list.
5. Use the Arrow Keys to select a title or name. Press INFO to view options.
   • If you select a title, you can choose to watch it if it is currently on or record it if it is scheduled to play in the future.
   • If you select a name, you will see a list of programs with that actor or director. Select a title and press OK to view or record that program.
   • Can also use numbers on remote to type
   • Back button can be used to back space Continued
   • If MORE... appears next to a title, select it to see a list of all programs with that title. Select an episode and press OK to view or record that program.
   • If VIDEO appears next to a title, you can preview or rent the program through the VIDEO ON DEMAND feature.

Narrow Your Search

1. Navigate to the SEARCH screen. Select OPTIONS on the onscreen keyboard and press OK.
2. Under FILTER RESULTS, select TITLES, VIDEO ON DEMAND or PEOPLE depending on what you are looking for. Press OK.
3. Use the onscreen keyboard to enter your search term. Results will appear as you type. Select from the RESULTS list and press OK.

Control the Keys to Parental Locks

With LFT Fiber Television service you can control what types of programs can be viewed in your home. You can even hide unwanted information that may appear in the program guide.  Use parental locks to make certain channels and types of programming are only accessible with a Personal Identification Number (PIN).

1. Press MENU. Use the right arrow key (Right Arrow) to select SETTINGS and the down arrow key (Down Arrow) to highlight PARENTAL CONTROLS. Press OK.
   • If a lock appears next to PARENTAL LOCKING, then a PIN has already been set and parental locks are in place.
   • If an open lock appears next to PARENTAL LOCKING, then a PIN has been set but no parental locks are in place.
   • If no lock appears, then a PIN has not yet been set.
2. Press OK to select PARENTAL LOCKING.
3. Use your remote to enter your current four-digit PIN. If no PIN has been set, enter your desired four-digit PIN. You will be prompted to enter it again for confirmation.
4. Use the Arrow Keys to navigate the locking options that appear on the PARENTAL LOCKING screen.

Lock Specific Channels

1. From the PARENTAL LOCKING screen use the Arrow Keys to select CHANGE next to CHANNELS. Press OK.
2. Use the up and down arrow keys (Up Arrow/Down Arrow) to select specific channels from the onscreen list. For faster navigation use the CH/PG button. This will scroll up or down a page at a time.
   • Press OK to lock a channel. A lock will appear. Press OK again to unlock the channel.
   • To unlock all channels, use the left arrow key (Left Arrow) to select UNLOCK ALL and press OK.
   • To see only the channels you locked, use the left arrow key (Left Arrow) to select VIEW LOCKED ONLY and press OK. Continued

3.  Select SAVE and press OK.

4.  Select LOCK. Press OK and then EXIT (EXIT) or EXIT TO TV on your remote.

Lock Programs Based On Ratings

1. From the PARENTAL LOCKING screen, use the Arrow Keys to select CHANGE next to USE TV PARENTAL GUIDELINES or MOVIE RATINGS depending on the rating system you would like to lock. Press OK.
2. Use the down arrow key (Down Arrow) to select the lowest rating you would like to lock, press OK.
   • This will lock all TV programs or movies (depending on the rating system you selected) with that rating or higher.
   • To unlock all ratings, use the left arrow key (Left Arrow) to select UNLOCK ALL and press OK.
3. Select SAVE and press OK.
4. Select LOCK. Press OK and then EXIT (EXIT) or EXIT TO TV on your remote.

Lock Video On Demand Rentals

1. On parental controls screen, use arrows to select PARENTAL LOCKING. You will then be prompt to enter your four-digit PIN.
2. Select LOCK RENTING and press OK. A lock will appear. This will require your four-digit PIN before a VIDEO ON DEMAND rental can be made.
3. Select SAVE and press OK.
4. Select LOCK. Press OK and then EXIT (EXIT) or EXIT TO TV on your remote.

Turn Off Locks Temporarily

1. From the PARENTAL LOCKING screen, use the Arrow Keys to select TURN OFF LOCKING. Press OK.
2. Select UNLOCK ALL TV FOR 4 HOURS and press OK. Note: A PIN will still be required to purchase locked rentals. Continued

3. If you would like to turn locks on before the allotted time period, select LOCK on the PARENTAL LOCKING screen and press OK.

Reset All Your Parental Locks and Pin

1. From the PARENTAL LOCKING screen, use the Arrow Keys to select TURN OFF LOCKING. Press OK.
2. Select RESET ALL PARENTAL LOCKS and press OK.
3. Select RESET to reset your PIN and to stop using parental locks. Press OK. The next time you access the PARENTAL LOCKS screen you will be asked to create a new PIN.

Hide Channels in the Guide

You can customize your channel guide by choosing to hide specific channels.  Hidden channels will not appear in the program guide or while Browse.  You can still access hidden channels by using the keypad on your remote.

1. Press MENU. Use the right arrow key (Right Arrow) to select SETTINGS and the down arrow key (Down Arrow) to highlight TELEVISION. Press OK.
2. Select CUSTOMIZE CHANNEL GUIDE and Press OK. [cite:³ 243]
3. Use the up and down arrow keys (Up Arrow/Down Arrow) to select channels (or use the CH/PG button to scroll through a page at a time). Press OK to hide a channel. The check mark will disappear. This channel is now hidden. Press OK again to unhide the channel (the check mark will reappear).
   • To recheck all channels, use the left arrow key (Left Arrow) to select CHECK ALL. Press OK.
   • To see only the channels you selected to hide, highlight VIEW UNCHECKED and press OK.
4. Select SAVE and press OK.

Pause, Play, Replay and Record Live TV

If you subscribe to LFT Fiber's Whole Home DVR service, you can control live TV!  Your Whole Home DVR records up to 90 minutes of the channel you are currently watching.  This means you can pause, replay and record what you're watching so that you never miss a thing.

Pause or Restart a Program

1. Press PAUSE (PAUSE) on your remote to temporarily stop a live TV program.
2. A 1-hour progress bar will appear onscreen. This will show you at what point you paused the program. The program will remain paused for up to 90 minutes. If you cannot return to your program in 90 minutes, simply press RECORD (RECORD) so that you can resume viewing when you are ready.
3. Press PLAY (PLAY) at any time to resume viewing.

Replay Part or All of a Program

1. Press REW (REW) to rewind the program you are currently watching.
2. A progress bar will appear onscreen. This will show you how far you can go back in time.
   • Press REW (REW) up to four times to rewind at increasing speeds.
   • Press REPLAY (REPLAY) to skip back in 7-second increments.
3. Press PLAY (PLAY) anytime to resume viewing.

Fast Forward or Return to the Program

If you have paused, replayed or used the rewind feature while watching live TV, you can use the FF (FF) and FWD (FWD) buttons on your remote to go forward in time.

1. Press FF (FF) to fast-forward through your program.
2. A progress bar will appear onscreen. This will show you the start and end times of your current program and will indicate how far you can go forward in time.
   • Press REW (REW) up to four times to rewind at increasing speeds.
   • Press FF (FF) up to four times to advance at increasing speeds.
   • Press FWD (FWD) to fast-forward in 30-second increments.
3. Press FF (FF) or FWD (FWD) until you reach the end of the green bar in the progress indicator to return to live viewing.

Record the Program You're Watching

1. Press RECORD (RECORD) to begin recording the program you are watching. The recording feature is not available with VIDEO ON DEMAND or PAY PER VIEW.
2. A RECORDING message will appear onscreen and the record LED will light up red on the front of your HD or HD/DVR Digital Receiver to indicate that it is in record mode. Continued

(Image showing a "Recording" banner over a nature scene)

Recording

3.  Press STOP (STOP) to end the recording at any time, select STOP RECORDING and then press OK. If you do not manually stop the recording it will automatically stop at the program's scheduled end time.

Note: Your Whole Home DVR gives you the ability to watch or record up to three programs at the same time whether they are standard definition or high definition.

4.  Once your recording is complete it will be saved under the program's title. See page 28 for more information about playing recorded programming.

Add Extra Recording Time to the End of the Program

If you think that the program you are recording will go over its scheduled end time, you can add time to the end of the recording. This happens often with sporting events and season finales.

1. Press INFO after the program has begun recording. Use the Arrow Keys to select RECORD OPTIONS and press OK.
2. Select STOP RECORDING and press OK.
3. Select the amount of time you would like to add to your recording. Press OK. (Options shown: At scheduled end time, 5 minutes after, 15 minutes after, 30 minutes after, 1 hour after, 2 hours after, 3 hours after)
4. Use the left arrow key (Left Arrow) to select SAVE CHANGES and press OK.
5. Select WATCH and press OK. This will return you to your program.

Discover, Preview and Enjoy Your Choices with Video On Demand

With LFT Fiber Television service you can rent new releases and your old favorites using Video on Demand.  Rent movies with the touch of a button and watch them when you want.  The best part is you never have to leave your home! Rental charges will be added directly to your monthly bill.

Rent Movies From Video On Demand

1. Access the VIDEO ON DEMAND menu screen by performing one of the actions listed below.
   • Press VIDEO ON DEMAND on your remote.
   • Press MENU. Use the Arrow Keys to select VIDEO ON DEMAND. Highlight BROWSE VIDEOS and press OK.
2. Use the right arrow key (Right Arrow) to select movies and press OK.
3. Use the down arrow key (Down Arrow) to browse categories like NEW RELEASES and COMEDY. Or to search for a particular movie or actor, press MENU. Use the Arrow Keys to select VIDEO ON DEMAND, then highlight SEARCH and press OK.
4. Use the down arrow key (Down Arrow) to select from the onscreen results list. Select a title or actor and press OK.
5. A PROGRAM INFO screen appears with information about that movie or program including a summary of the video, price and the rental period.
   • Use the down arrow key (Down Arrow) to select WATCH PREVIEW to see a preview of your selection. Press OK.
   • Use the right arrow key (Right Arrow) to view the PEOPLE SEARCH screen. A list of actors that star in the selected video will appear onscreen along with additional information if available.
   • Press BACK (BACK) to leave this screen and return to the previous screen without renting.
6. Select RENT and press OK. Press OK to confirm your rental and your video will begin.

Note: If you have set up your parental locks, you may be asked to enter your PIN before the purchase is complete.

7. Select STOP (STOP) at any time before your video ends to stop watching and continue watching later. Select DONE and press OK.
8. Press EXIT (EXIT) or EXIT TO TV on your remote.

Play Your Current Video Rentals

You can access your rentals as often as you like within the specified rental period.

1. Press MENU and scroll to VIDEO ON DEMAND. Press OK.
2. Use the right arrow key (Right Arrow) to select CURRENT RENTALS and press OK.
3. Use the down arrow key (Down Arrow) to select the current rental you want to watch. Press OK.
4. You can choose to start watching the video where you left off or from the beginning.

Order Pay Per View Events

Live sporting events like WWE, UFC and many others are available through Pay Per View.  You can purchase upcoming events up to 14 days in advance.

1. Press GUIDE. Use the up and down arrow keys (Up Arrow/Down Arrow) to navigate to CHANNEL 400.
   • Press the right arrow key (Right Arrow) to find out what's playing in the future.
   • Press FF (FF) to skip ahead 24 hours.
   • Press REW (REW) to go back 24 hours.
2. Select the live event or program you want to order and press OK. A PROGRAM INFO screen will appear with details including event time and pricing. Press OK to order.

Note: If you have set up your parental locks, you may be asked to enter your PIN before the purchase is complete.

3. Press OK to confirm your order. Press EXIT (EXIT) or EXIT TO TV to resume watching normal programming.
4. Tune to the event's channel on the scheduled day and time. If you tune in late, you will not be able to rewind to see what you missed.

Note: Unlike Video on Demand, Pay Per View events must be watched at the scheduled time. You will be charged for any event that you order, even if you don't watch it.

Paying for On Demand Rentals and Pay Per View Events

Any orders you place onscreen are automatically added to your monthly bill.  You will find them in the Usage Charges section. They will be listed by title with date rented and rental cost.

Your LFT Fiber Whole Home DVR Has It All

Your LFT Fiber Whole Home DVR gives you multiple advanced recording features, like recording three programs at once and watching recorded content from any Digital Receiver in the house! You've already learned how to use your remote to control live TV... another feature of your LFT Fiber Whole Home DVR.  In this section you will learn how to schedule, manage and view a recorded program or series.

Schedule Programs for Recording

There are multiple ways you can record a program that is scheduled to air in the future.  You can also set your Whole Home DVR to record one show one time, all episodes of a series and more.

Schedule A Single Or Series Recording From The Program Guide

1. Press GUIDE. Use the Arrow Keys to scroll through the available content and highlight a program.
2. Press RECORD (RECORD). A single red dot appears next to the program listing in the guide to indicate that a recording is scheduled.
3. Press RECORD (RECORD) twice to schedule a recording of the same program at the same day and time every week. Three red dots appear next to the program listing in the guide to indicate that a series recording is scheduled.
4. Press RECORD (RECORD) a third time to cancel the recording. All red dots will disappear.
5. Press EXIT (EXIT) or EXIT TO TV to resume watching normal programming.

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Schedule A Single Recording From The Program Info Screen

1. Access the PROGRAM INFO screen using one of the following actions:
   • Press INFO while watching a program you want to record.
   • Press GUIDE. Use the Arrow Keys to highlight a program to record and press INFO.
2. Select RECORD EPISODE and press OK.
3. If you would like to add time to a program that is currently being recorded (in case you think it might run long), select then the down arrow key (Down Arrow) to select RECORD OPTIONS. Select STOP RECORDING and press OK to view a list of possible end times. Select a time and press OK.
4. Select RECORD and press OK.

Schedule A Series Recording From The Program Info Screen

1. Access the PROGRAM INFO screen using one of the following actions:
   • Press INFO while watching a program you want to record.
   • Press GUIDE. Use the Arrow Keys to highlight a program to record and press INFO.
2. Select RECORD SERIES and press OK.
3. Use the Arrow Keys to select the time and press OK.
4. Select from the following options to limit your recordings:
   • Any day (at the same time)
   • Any day/anytime
   • Any day/anytime/once per day
5. If you want to limit your series recording to first run only episodes, select FIRST RUN ONLY under SHOW TYPE. The default setting is to record every instance. Continued

6. If you think that the episodes may run long, add extra time to the end of the program by selecting STOP RECORDING. Press OK and select a time.

Note: Your LFT Fiber Whole Home DVR will not adjust if a program's schedule changes unexpectedly. However, planned schedule changes, such as a series moving from 7:00pm to 7:30pm for one week, will be detected by your DVR and the episode will be recorded in its entirety.

7. If you would like to limit the number of episodes your room-to-room DVR saves, select KEEP and press OK. Choose to keep all episodes until you manually erase them or choose to keep a specified number of episodes. The default setting is to keep all episodes until space is needed. Unless you change this setting your room-to-room DVR will erase episodes as space is needed beginning with the oldest episode first.

Schedule A Single Recording By Channel, Time And Date

1. Press RECORDED TV on your remote. Or you can press MENU and use the right arrow key (Right Arrow) to select RECORDED TV.
2. Use the Arrow Keys to navigate to ADD RECORDING.
3. Select CHANNEL AND TIME and press OK. The MANUAL RECORD screen will then appear.
4. Use the Arrow Keys to fill in the fields on the MANUAL RECORD screen.
   • You can elect to keep the recorded program until you delete it or you can allow your Whole Home DVR to delete it when it is time to make room for new recordings.
5. Select RECORD and press OK to schedule the recording.

Solve Conflicts in Recording Schedules

Your LFT Fiber Whole Home DVR can record up to three programs at the same time. If you try to record a fourth program, a RECORDING CONFLICT screen will appear.  Continued

Solve Single Program Conflicts

• To record the new program, select it from the menu on the RECORDING CONFLICT screen and press OK.
• To keep what was already scheduled and cancel the new recording, select the previously scheduled program and press OK.

Solve Series Conflicts

• To record all episodes of the new series instead of a previously scheduled series, select RECORD ALL EPISODES OF NEW SERIES from the RECORDING CONFLICT screen and press OK.
• If you don't want to record episodes that conflict with your previously scheduled recordings, select RECORD ONLY WHEN NO CONFLICT OCCURS and press OK.

Record An Overridden Program

1. Press GUIDE. Use the Arrow Keys to navigate to the program that has been overridden (indicated in the guide by a crossed-out red dot). Press INFO.
2. Select RESOLVE CONFLICT in the PROGRAM INFO screen.
3. Select the title of the overridden program and press OK. The previously overridden program will now be recorded instead of the other program.

Note: When you resolve a conflict, all of your other scheduled recordings will occur as programmed.

Manage Your Recordings for Browse, Playing and Replaying

View Your Recording Schedule

1. Press RECORDED TV.
2. Use the right arrow key (Right Arrow) to navigate to SCHEDULED. You will see a list of upcoming recordings in the order in which they will be recorded.
3. Use the Arrow Keys to scroll through the list or use the CH/PG button to scroll a page at a time.
4. Select SERIES if you would only like to view the scheduled series recordings.

Cancel Future Recordings From The Recorded TV Screen

1. Press RECORDED TV.
2. Use the right arrow key (Right Arrow) to navigate to SCHEDULED. You will see a list of upcoming recordings in the order in which they will be recorded. Continued

3. If you want to cancel a series, use the right arrow key (Right Arrow) to navigate to SCHEDULED. You will then see a list of your scheduled series recordings.
4. Use the Arrow Keys to scroll through the list or use the CH/PG button to scroll a page at a time.
5. Select the program or series you would like to cancel and press OK.
6. Select DON'T RECORD or CANCEL SERIES from the PROGRAM INFO screen and press OK.

Cancel Future Recordings With The Program Guide

1. Press GUIDE.
2. Use the Arrow Keys to locate and select the program that is scheduled to be recorded.
3. Press RECORD (RECORD) once to cancel a series recording or twice to cancel a single recording. The red dot or dots will disappear.

Check Your List Of Previous Recordings

1. Press RECORDED TV.
2. Your recordings will be listed by date with the most recent at the top.
3. Select BY TITLE to sort your recordings by program title.
4. Use the up and down arrow keys (Up Arrow/Down Arrow) to scroll through your list of available recordings.

Watch Your Recorded Programs

1. Press RECORDED TV.
2. Use the up and down arrow keys (Up Arrow/Down Arrow) to select the recorded program you would like to watch and press OK.
3. Select PLAY to watch the program. Or select RESUME PLAY to begin watching the program where you previously stopped.
4. Once a recorded program is finished playing a FINISHED screen will appear. Use the Arrow Keys to select DONE and then press OK.

Control The Recording With The Playback Buttons

• Press FF (FF) to skip ahead quickly or FWD (FWD) to skip ahead in 30-second increments.
• Press REW (REW) to go backwards quickly or REPLAY (REPLAY) to go backwards in 7-second increments.
• Press FF (FF) or REW (REW) up to four times to go forward or backward at increasing speeds.
• Press PAUSE (PAUSE) to freeze the program. Press PAUSE (PAUSE) again to resume viewing.

Stop Playing A Recording

1. Press STOP (STOP) at any time during a recording to stop viewing.
2. Select WATCH LIVE TV from the STOPPED screen and press OK. You can also choose START OVER to watch the program from the beginning or ERASE to stop watching and delete it completely.

Delete Existing Recordings

1. Press RECORDED TV on your remote control.
2. Select the program you would like to erase and press OK.
3. Use the Arrow Keys to highlight ERASE and press OK. Press OK again to confirm your selection.

Protect Recordings From Automatic Deletion

1. Press RECORDED TV on your remote control.
2. Select the recording you would like to keep and press OK.
3. Highlight KEEP UNTIL and then select KEEP UNTIL I ERASE. Press OK.

Allons TV

Watch your favorite shows anytime, anywhere. Allons TV content is viewable online, so you can watch on your laptop, desktop, smartphone or tablet - basically, any device with an Internet connection.

1. Register for Allons TV by clicking the link on our website, lftfiber.com, you will use this information to log in to the individual program networks.
2. Download and open the network app that you're interested in, or click on the network logo from our website's Allons TV page.
3. Click the Sign In button and select LFT Fiber from the television provider list. Enter your Allons TV username and password.

Restart TV

Forgot to record your favorite show? Watch programs that aired in the past 24 hours with RESTART TV from LFT Fiber! The Interactive Program Guide visually identifies channels with the RESTART TV feature, as seen in the picture below.  Individual shows available for viewing have a PLAY icon to the right of the program title.  Previously aired shows are also highlighted in blue.

RESTART TV is only available on select channels. Please visit lftfiber.com for the current list.

Getting Started

• Access the Interactive Program Guide by pressing the GUIDE button on your remote control.
• Use the arrow keys (Arrow Keys) to find the channel and program you want to view, then press the SELECT button. Note that shows that began more than 24 hours ago are not viewable.
• Confirm by pressing the OK button. Continued

• If you selected a program that previously aired, you will be brought to the PROGRAM INFO screen. Use the up/down arrows (Up Arrow/Down Arrow) to choose from the following options. Press OK to make the selection.
  • WATCH now
  • RECORD THE SERIES (Note: this function will only record future series content, and requires a subscription to LFT Fiber's Whole Home DVR Service)
  • MORE SHOWTIMES
• Use the left/right arrows keys (Left Arrow/Right Arrow) to view the CAST & CREW menu.
  • Select from the available names to search for titles that contain that person.

RESTART TV is available to LFT Fiber residential and business television customers who subscribe to Digital Access or Digital Plus service on televisions with a set-top box.

Caller ID

Caller ID allows you to see incoming phone calls right from your TV screen. You can choose to answer the phone or ignore the call, not missing a minute of the program you are watching.  Along with displaying a current caller's information on the TV screen, this option also keeps a call log of recent calls that can be accessed with a few touches of the remote control.  Caller ID is visible to all customers (at no additional charge) who have all of the following services/features on their account - Digital TV Service (Digital Access, Digital Plus or Digital Hispanic), Basic Line Phone Service and Caller ID Feature (available through the Premium Phone Features Package).

Caller ID Display

Incoming call information is displayed directly on TVs connected to a set top box.  The call log displayed will be associated with the main phone line listed for that account.  Contact a customer service representative if you wish to change your account's designated primary phone number.

To Access Caller ID

1. Select the MENU BUTTON (MENU) on your remote control.
2. Use the arrow on your remote to scroll to MY MEDIA ROOM.
3. Select CALLER ID and press OK. (Image showing LFTfiber menu with "Caller ID" under My Mediaroom) LFTfiber << My Mediaroom >> Caller ID Settings

INCOMING CALL HISTORY

4. You will then be directed to the screen below. Here, you are defaulted to be on the OPTIONS button.
5. Use the RIGHT ARROW on your remote to access the call history table.
6. The most recent calls are shown on top of the table.
7. Use the UP OR DOWN ARROW (Up Arrow/Down Arrow) on your remote to scroll for more calls.

Delete Call History

1. From the CALL HISTORY screen, HIGHLIGHT the call history you want to delete.
2. Click OK.
3. Individual Call Log screen shows up.
4. Highlight the DELETE BUTTON and click OK.

5. A Confirmation dialog displays.
6. Highlight the YES BUTTON and click OK. This will delete the call history and go back to the CALL HISTORY screen.
7. Highlight the NO BUTTON and click OK. This will stay on the individual call history screen.
8. Highlight BACK and press OK to return to OPTIONS.

Options: On Screen Notifications

1. To access CALLER ID OPTIONS, use the arrow key to highlight OPTIONS and press OK.
2. Highlight the checkbox for SHOW NOTIFICATIONS ON THIS TV.
3. CHECK the appropriate box to enable incoming call notification pop-ups on this device. Continued

4. UNCHECK the appropriate box again to disable notification pop-ups on this device.
5. Highlight BACK (BACK) and press OK to return to OPTIONS.

Options: Do Not Disturb Settings

1. Highlight DO NOT DISTURB SETTINGS and press OK.
2. With the do not disturb menu, VIDEO CALLER ID can be disabled for specific times of the day.
3. There are 24 time slots with one hour for each time slot, starting from 6 to 7 am to 5 to 6 am.
4. Highlight the specific time slot you want to enable/disable. Use the UP OR DOWN ARROW (Up Arrow/Down Arrow) for more time slots.
5. CHECK the appropriate box to enable a specific time slot and press OK.
6. CHECK the appropriate box to disable a specific time slot and press OK.
7. Highlight BACK (BACK) and press OK to return to Options.

Answers to the Most-Asked Questions About LFT Fiber Television

Will the Whole Home DVR record on more than one TV in my home?

Yes! You can set and access recordings from every TV with an LFT Fiber HD Digital Receiver.

Can I record with the DVR and watch another channel while the Whole Home DVR is recording?

Yes, with your LFT Fiber Whole Home DVR you can record up to three programs at the same time. Or you can record two programs at the same time and watch a third program.

Can Parental Controls be used on Video on Demand content?

Yes, you can lock Video on Demand content based on rating. You can also lock the purchase feature so that Video on Demand purchases are not made without your approval. To utilize parental locks you must first set up your Personal Identification Number (PIN). The PIN will be required when someone attempts to access locked content.

Do I need a PIN to record a program that is locked by Parental Controls?

No, you do not have to enter your PIN to record locked content. However, anyone wanting to access the program to view it once it has been recorded (or even while it is recording) will have to enter a PIN.

Whom should I call if there is a disruption in my television service?

Call 99-FIBER (993-4237). You will be connected to one of our agents, right here in Lafayette. Call this number to report any problems you encounter.

Trouble-Shooting Tips

The Digital Receiver won't turn on

First, check to make sure that the receiver is plugged in. If it is, try plugging a different device into the same socket to make sure there is not a problem with electricity flowing to the socket. If electricity is flowing to the socket, there may be something wrong with your remote control. If you are still having problems, call 99-FIBER (993-4237).

The remote won't control the Digital Receiver

Press the STB button on the remote control. This will tell the remote that all controls will affect your set-top box or Digital Receiver. If you are still having problems, call 99-FIBER (993-4237).

There is video, but no sound

First, check to make sure that the volume is not muted. Press MUTE (MUTE) on the remote or + on the VOLUME + button. If the volume is not muted, then try changing the channel to see if the problem is only on that particular channel. You will also want to make sure that all of the connectors are secured properly to the Digital Receiver and to the TV. If you are still having problems, call 99-FIBER (993-4237).

The sound is good but picture quality is poor

Make sure that all connectors are secured properly to the Digital Receiver and to the TV. Try changing the channel to see if the problem is only on that particular channel. If you are still having problems, call 99-FIBER (993-4237).

The Digital Receiver will not respond

There is a green LED surrounding the Digital Receiver's power button that should flash each time a remote button is pressed. If the green light flashes when you press buttons on the remote but the Digital Receiver does not respond to your commands, you may need to restart your receiver. To restart, press and hold the Digital Receiver's power button for five seconds. If you are still having problems once the Digital Receiver has been restarted, call 99-FIBER (993-4237).

The remote control is not working

First make sure there is nothing blocking the path between the remote control and the sensor on the Digital Receiver.  Make sure you are aiming the remote directly at the sensor on the receiver and that you are no more than 20 feet away from the receiver.  If your remote is still not working, try changing the batteries. If that doesn't work, call 99-FIBER (993-4237).

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Thank you for choosing LFT Fiber - Lafayette's only 100% fiber-optic network.  

Congratulations on reinventing your television viewing experience with the clear advantages of LFT Fiber.  You can have the same level of quality, functionality and reliability with your Internet and phone services.  

Bring home everything 100% fiber optics have to offer.

Customer Service

1875-B W Pinhook Rd | 2701 Moss St

99-FIBER (993-4237) | LFTfiber.com

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