Welcome.
Welcome to All Business Phone Line from LUS Fiber! This ExecCONNECT user
guide is intended to get you up-and-running for the basic features associated
with the product.
As always, you can contact our local customer service team at (337) 99-FIBER
(993-4237) and we will be happy to assist you.
January 2016
ExecCONNECT is the web portal used to configure the features on your new phone system.
With ExecCONNECT, you can:
• View missed calls
• Listen to voicemail messages
• Manage your contacts
• Set-up rules to route your calls
• And many others
To get started, go to the login page at:
http://voicemail.lusfiber.net
Use your 10 digit phone number as your user name and 1235 as the default password. Once you log
in, see page 14 to create a new password.
Please note that this Guide is representative and may vary from your individual ExecCONNECT screen.
Getting Oriented
Once you are logged in, you will be on the main ExecCONNECT screen:
- Dashboard – View most common functions
- Messages and Calls – Access call history
- Contacts – Store and retrieve contact information
- Call Manager – Manage your incoming calls
- Apps – Add any available applications to your service
- Settings – Change your call settings
At the top right of the screen, you will see two icons.
Call icon allows you to immediately enter the number you would like to call. It also allows you to modify
the number you would like to pick up the call from. As an example; you are at your computer
accessing ExecCONNECT online, but you will be walking away and want to take the call with you.
Instead of using your default desk phone, you simply change the “From” number to your cell number.
Now when the call rings through to your contact, it will be connected to your cell.
Gears/Setting icon allows you to
• Search the HELP menu
• REFRESH the screen
• Logout
Dashboard
ExecCONNECT Dashboard is the main screen for the portal. On it, you can view things such as
recent calls, messages, contacts, and customized settings.
Messages & Calls
The Messages & Calls tab displays all the recent call activity you have had.
Here you can retrieve voicemails and view calls based on whether they were missed, answered,
dialed, or deleted.
Click on one of the sub-tabs to get more detail. Click the arrow button next to the caller’s name to
listen to a voicemail. Note that you can listen to your voicemails in any order. Once the player window
is open – you will have the option to save or delete the message either on the player screen or main
screen.
Click the ‘New Voicemail’ button at the bottom of the page to record and leave a voicemail as a memo
(Note – your computer requires a microphone).
Click the arrow icon at the end of the line to Delete, Mark as Heard (or) New, Forward as Email, or
Forward as Voicemail.
From the Missed, Dialed, and Received tabs, you can click on the name and either call them, add
them to your contacts, or jump to the caller’s existing contact information.
Contacts
The Contacts tab enables you to manage all of your contact information.
Within it, you can create new contacts (using recent call information like a missed call, or create a
new one from scratch), create groups of contacts, or import/export your contacts.
The fastest way to add your contacts is to import them from your email program. If you’re
using Microsoft Outlook, here’s how:
• Open Outlook and go to the ‘File’ tab – then ‘Import and Export’.
• Select Export to File – click Next.
• Select Comma Separated Values from the list – click Next.
• Select Contacts from the folder tree – click Next.
• Save exported file as ‘Outlook Contacts’ – click Next (Be sure to save in a place you can
remember like the Desktop or My Documents).
• Go back to the ExecCONNECT Contacts tab.
• Click the Import button.
• Click the Browse button to find the ‘Outlook Contacts’ file.
• Click Import.
• Your contacts are now in ExecCONNECT!
The Speed Dials tab enables you to assign a reduced number of keys to represent full
telephone numbers.
Simply type in the 10 digit number. The next available Speed Dial number will automatically be
selected. Select “ADD” to save.
Call Manager
The Call Manager tab is where you view or change the calling rules you have in place.
Summary provides a quick view of your Call Manager settings.
Forwarding enables you to route calls to a second number (like a home or mobile number). To set up,
choose how you’d like busy/No Answer calls to be handled. If you do not set up Forwarding Rules,
calls will be sent to voicemail.
Forwarding rules can be applied in a number of ways.
• Immediately – allows you to route all calls to a selected number.
• Busy/No Answer – allows you to handle calls differently based on each status.
• Selected Callers – allows you to treat specific calls in a certain way.
• Forwarding Destination – allows you to designate what number calls are routed to.
Screening enables you to block certain numbers. Two options may be available: Selective Rejection
allows you to enter a list of numbers that will be blocked; Anonymous Rejection blocks all
anonymous calls (for instance, many telemarketers and prepaid cell phones will display anonymously).
Screening rules can also be applied in a number of ways.
• Selective Acceptance – allows you to identify numbers you are willing to accept calls from.
• Selective Rejection – allows you to identify numbers you are not willing to accept calls from.
• Anonymous Rejection – allows you to reject all anonymous calls.
• Priority Call – allows you to identify those important calls with a distinctive ring tone.
Apps
Apps allows you to access various applications to your phone service.
At this time, ExecCONNECT Assistant is the only application available for download, but there may
be more in the future. Once you get more comfortable with ExecCONNECT, we recommend you
download ExecCONNECT Assistant.
Settings
The Settings tab contains most of your personal and call handling preferences.
Account – allows you to edit your personal information. Here is where you can change your password and/or PIN.
Calls – allows you to manage various incoming call rules.
Messages – enables you to receive a notification of a voicemail as an email, manage mailbox
settings, customize how you are notified of a voicemail, configure greetings, and more.
Notifications – allows you to send a notification of an incoming message to an assigned number,
email address, pager, an out dial number, or set up a schedule for how calls are handled.
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